At Your Service
As a Scott Lake guest you are outnumbered: not including our guest service staff based in Rhinelander and Saskatoon, the staff/customer ratio on the island is better than 1:1. You will not be unattended. Every member of the shore staff team share the same goal, to ensure that your visit to Scott is the trip of a lifetime.
Each day, long before most guests wake up, the Scott Lake shore staff have been hard at work, readying the dining room for breakfast, squeezing fresh juices and prepping coffee pots for cabin delivery.The housekeeping team springs into action as the boats depart the docks, scrubbing, tidying and folding until late afternoon. The bartender, given some necessary provisions for beauty rest after a late bar shutdown, begins the day with a thorough lodge cleaning, setting dining room tables for dinner and, of course, restocking the bar. Maintenance crew are tending generators, satellite dishes and plumbing chores all before the first lure hits the water and well after the nightly photo gallery goes dark.
Congratulations on one of the finest staffs in the hospitality business. If you improve anything else nobody will ever leave.Brad Buchanan
Every member of the Scott Lake Lodge staff is dedicated to the overall commitment of extreme customer service.
Everyone pitches in: guides occasionally clearing tables for servers or culinary team members helping with dining room setup.
No job is too big or too small. Guest requests are always met with a smile.
Despite long days and long nights, the shore staff love their jobs and especially love this unique place.
Finding time to get out and do the things that they enjoy make this more of a summer home than a job; a place they want to return to year after year.
There is a strong sense of community and connection felt throughout the island, among staff and guests alike. Guests arrive as customers and leave as friends.